Please note there can be a delay in our courier's tracking system picking up consignment numbers.
So if you’ve received an email saying your order’s been dispatched but it’s not showing up on their system, don’t panic. We are happy to offer a refund or exchange on any product purchased, provided it is returned in perfect condition (unwashed and unworn) together with a valid receipt within 28 days of purchase. However we are happy to exchange to the value purchased.
Our address is: Jack Wills Returns, Unit 1, Parkway Interchange 35 Kettlebridge Road Sheffield South Yorkshire S9 3BZ Unfortunately we can't offer free returns online; however, items purchased online are free to return to any of our stores.As it turns out, live chat has the ability to provide the convenient answers that customers want, while also adding significant benefits to the staff and bottom line of companies.In this post we’re going to get into why live chat can improve your business and tips on how to maximize its effectiveness.Additionally, the pain of having to dial a 1-800 number and navigate through a maze of numeric options is non-existent.An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful and an survey found that 63% were more likely to return to a website that offers live chat.3: The Lemonade Speech After Jack finds out the devastating news that they lost one of the triplets, Dr. ) wisely guides the heartbroken new father with a beautiful speech about turning the sourest lemons into lemonade.